San Francisco Based Tech Firm, Salesforce, using “Artificial Intelligence to Minimize Politics in Meetings

There have been a long running argument that for humans to be successful, humans need both hight IQ (intelligence quotent) ans EQ (emotional quotent) and some even argue other factors such as Creative Quotent (CQ) are important. Then other says there is luck, or the chance of the draw involved in being successful.

In business however, many argue that the performance numbers should be the bottom-line. Yet, in human interaction, often there is much more than performance numbers, meaning facts, but often a great deal of politics, including lies.

Business Insider (source) reports American tech firm, Salesforce, is using “Artificial Intelligence” in company meetings to minimize the politics in the company’s meetings.

Forbes (source):

Over and over again, the human imagination has given birth to former science-fiction fantasies. From pocket computers, to self-driving cars, space tourism, virtual reality, and now, artificial intelligence, we have blurred the lines of both fantasy and fiction through wild-eyed innovators that have focused wholeheartedly on their dreams, ultimately bringing them to fruition.

Today, artificial intelligence (AI), which was once thought to live purely in the realm of the human imagination, is a very real and looming prospect. In a case of life imitating art, we’re faced with the question of whether artificial intelligence is dangerous and if its benefits far outweigh its potential for very serious consequences to all of humanity. It’s no longer a question of if, but when.

What is Artificial Intelligence?

Artificial intelligence (AI) is intelligence exhibited by machines. In computer science, the field of AI research defines itself as the study of “intelligent agents“: any device that perceives its environment and takes actions that maximize its chance of success at some goal.[1] Colloquially, the term “artificial intelligence” is applied when a machine mimics “cognitive” functions that humans associate with other human minds, such as “learning” and “problem solving”.[2]

As machines become increasingly capable, mental facilities once thought to require intelligence are removed from the definition. For instance, optical character recognition is no longer perceived as an example of “artificial intelligence”, having become a routine technology.[3] Capabilities currently classified as AI include successfully understanding human speech,[4] competing at a high level in strategic game systems (such as chess and Go[5]), self-driving cars, intelligent routing in content delivery networks, military simulations, and interpreting complex data.

AI research is divided into subfields[6] that focus on specific problemsapproaches, the use of a particular tool, or towards satisfying particular applications.

Business Insider Reports:

How Salesforce CEO Marc Benioff uses artificial intelligence to end internal politics at meetings

Not only is Salesforce CEO Marc Benioff predicting that artificial intelligence will one day help run everyone’s companies — he’s already using it at Salesforce.

He has a special, unreleased version of Einstein, the company’s artificial-intelligence tech baked into its products, helping him run his company, he told Wall Street analysts on Thursday during the company’s quarterly conference call.

He invites this version of Einstein, called Einstein Guidance, to his Monday morning staff meetings, where up to 30 top executives update him on their progress. Einstein Guidance is designed to do forecasting and modeling.

It’s especially useful to ensure managers aren’t trying to snow him.

Benioff said (emphasis added):

“Like in a lot of our technologies, we really become the first and most probably fastest-moving user. And we then have a piece of Einstein now that we’ve not yet rolled out to our customers, called Einstein Guidance.

“So this is a capability that I use with my staff meeting, when I do my forecast and I do my analysis of the quarter, which happens every Monday. …

“We have our top 20 or 30 executives around the table. We talk about different regions, different products, different opportunities. And then I ask one other executive their opinion, and that executive is Einstein.

“And I will literally turn to Einstein in the meeting and say, ‘OK, Einstein, you’ve heard all of this, now what do you think?’ And Einstein will give me the over and under on the quarter and show me where we’re strong and where we’re weak, and sometimes it will point out a specific executive, which it has done in the last three quarters, and said that this executive is somebody who needs specific attention during the quarter. …

“I have the ability to talk to Einstein and ask everything from product areas I should be focusing on, geographies I should be focusing on, the linearity of bookings during the quarter. Every question I could possibly have, I’m able to ask Einstein.

For a CEO, typically the way it works is, of course, you have various people, mostly politicians and bureaucrats, in your staff meeting who are telling you what they want to tell you to kind of get you to believe what they want you to believe. Einstein comes without bias. So because it’s just based on the data, it’s a very exciting next-generation tool.

“To have Einstein guidance has transformed me as a CEO.”

While it sounds as if Einstein is listening and processing a verbal discussion, it’s unclear and somewhat unlikely that’s the case. Einstein is designed to create models and suggestions based on the data stored in Salesforce apps.

In March, Salesforce and IBM announced a deal that would integrate Einstein with IBM’s Watson, a form of AI geared toward working with unstructured information, specifically language.

Most CEOs likely will one day have a so-called AI executive listening in on meetings and keeping everyone honest with the data.

“AI is the next platform,” Benioff said. “All future applications, all future capabilities for all companies will be built on AI.”

 

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s